Privacy Policy

1

Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

• Name
• Business name
• Job title or professional role
• Email address
• Phone number
• Billing address
• Shipping address
• Tax or resale certificate information
• Payment-related details
• Account login credentials
• Order details
• Messages, inquiry content, and any documents you submit
• Information you provide when requesting access to restricted products or wholesale pricing

B. Information Collected Automatically

When you visit the Site, we may automatically collect certain device and usage information, such as:

• IP address
• Browser type and version
• Device identifiers
• Operating system
• Referral URLs
• Pages viewed
• Time spent on pages
• Clickstream data
• Date and time of visits
• Cookies and similar tracking data

C. Information From Third Parties

We may receive information from:

• Payment processors
• Shipping and fulfillment partners
• Analytics providers
• Advertising or marketing partners
• Identity, fraud prevention, or security vendors
• Business partners, distributors, or referral sources

2

How We Use Information

We may use personal information to:

• Provide, operate, and improve the Site
• Create and manage customer or wholesale accounts
• Review and respond to access requests, quote requests, and customer service inquiries
• Process orders, payments, shipping, and returns
• Verify business credentials, eligibility, or reseller status
• Communicate about products, account activity, order updates, and policy changes
• Provide technical support
• Detect, investigate, and prevent fraud, abuse, unauthorized transactions, or security incidents
• Comply with legal, regulatory, tax, accounting, and contractual obligations
• Enforce our Terms of Service and other platform policies
• Send marketing or promotional communications, where permitted by law
• Maintain records relating to our research-use-only product access and distribution practices

3

Cookies and Tracking Technologies

We may use cookies, pixels, tags, session replay tools, and similar technologies to:

• Keep you logged in
• Remember preferences
• Understand site traffic and engagement
• Improve site performance and functionality
• Measure campaign effectiveness
• Support fraud prevention and site security

You can usually control cookies through your browser settings. Please note that disabling certain cookies may affect Site functionality.

4

How We Share Information

We do not sell your personal information for money. We may share information in the following circumstances:

• With service providers that help us operate our business, including website hosting, payment processing, analytics, email delivery, fraud monitoring, shipping, customer support, and IT/security support
• With business partners or vendors when necessary to fulfill orders, verify accounts, or provide requested services
• With professional advisers, including lawyers, accountants, auditors, and insurers
• With government authorities, regulators, law enforcement, or other parties when required by law or legal process, or when we believe disclosure is necessary to protect rights, safety, property, or legal compliance
• In connection with an actual or proposed merger, financing, acquisition, reorganization, sale of assets, or similar business transaction
• With your consent or at your direction

5

Payments

Payment transactions may be processed by third-party payment processors. We may not store full payment card numbers on our servers. Payment information you provide may be collected and processed directly by our payment processing partners in accordance with their own privacy policies.

6

Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our products and services
• Maintain your account
• Complete transactions
• Comply with legal, tax, accounting, and regulatory obligations
• Resolve disputes
• Enforce our agreements
• Maintain appropriate business and security records

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

7

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, which may include the right to:

• Know whether we process your personal information
• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Request a copy of your information in a portable format, where applicable
• Object to or restrict certain processing
• Opt out of marketing communications

If you would like to exercise any applicable privacy rights, contact us using the information in the Contact Us section below. We may need to verify your identity before processing your request.

9

Marketing Communications

You may opt out of promotional emails by clicking the unsubscribe link in the email or by contacting us directly. Even if you opt out of marketing messages, we may still send you transactional or service-related communications, such as account notices, order updates, or policy changes.

10

Children's Privacy

The Site is intended for business, research, clinical, and professional audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will take reasonable steps to delete it.

11

Third-Party Links

The Site may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing information to them.

12

State Privacy Disclosures

If you are a resident of a state with applicable privacy laws, including California, Colorado, Virginia, Connecticut, Utah, Texas, Oregon, or others with similar laws, you may have specific rights regarding access, deletion, correction, portability, and certain opt-out rights, subject to exceptions and verification requirements. We will not discriminate against you for exercising applicable privacy rights.

California Notice

If the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to our processing, California residents may request information about the categories of personal information collected, the purposes for collection, and the categories of third parties with whom information is disclosed, subject to legal exceptions.

13

International Visitors

If you access the Site from outside the United States, please note that your information may be transferred to, processed in, and stored in the United States or other countries where our service providers operate. By using the Site, you understand that your information may be transferred to jurisdictions that may not provide the same level of data protection as your home jurisdiction.

14

Research-Use-Only and Professional Access

Because Force Distribution & Wholesale publicly states that certain products are supplied strictly for research and laboratory use only, we may collect and use business or professional information to review account eligibility, product access requests, order suitability, reseller status, and compliance-related communications.

15

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. Your continued use of the Site after any updates become effective constitutes acceptance of the revised Privacy Policy, to the extent permitted by law.

16

Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, contact us at: